{"id":9393,"date":"2016-02-01T14:06:43","date_gmt":"2016-02-01T21:06:43","guid":{"rendered":"https:\/\/www.aerocominc.com\/info\/?p=9393"},"modified":"2017-05-11T11:05:02","modified_gmt":"2017-05-11T18:05:02","slug":"5-steps-to-writing-a-great-review","status":"publish","type":"post","link":"https:\/\/aerocominc-staging.vitalclients.com\/info\/5-steps-to-writing-a-great-review\/","title":{"rendered":"5 Steps to Writing a Great Review"},"content":{"rendered":"<p>Do you have a review that you&#8217;d like to post on our website but you are somewhat stuck when it comes to translating your thoughts into a something that others will enjoy reading?<\/p>\n<p>It&#8217;s not always easy to take your experience with a telecom or cloud service provider and quickly translate that into an &#8220;Insightful&#8221; or &#8220;Witty&#8221; review.<strong><a href=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/reviews.jpg\" rel='magnific'><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-9395 alignright\" src=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/reviews.jpg\" alt=\"reviews\" width=\"445\" height=\"334\" srcset=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/reviews.jpg 400w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/reviews-300x225.jpg 300w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/reviews-250x188.jpg 250w\" sizes=\"auto, (max-width: 445px) 100vw, 445px\" \/><\/a><\/strong><\/p>\n<p>Nevertheless, a well written review is definitely something that will be read more often, Upvoted more and most importantly, will help thousands of future IT buyers gain valuable insight on a provider\/service before making a purchase.<\/p>\n<p>In terms of writing a &#8220;Witty&#8221; review, I think that&#8217;s a God given talent, (which I don&#8217;t possess), so I won&#8217;t embarrass myself by trying to help blend humor into your writing.<\/p>\n<p>If you&#8217;d like a guideline to follow to help you write an extremely &#8220;Insightful&#8221; review, however, here is 5 step process to make your review super useful and awesome to read, every time.<\/p>\n<p><span style=\"color: #ff0000;\">1. Give 1 sentence on your business type, the size of your company, number of locations, number of users and area. Examples:<\/span><\/p>\n<p>&#8220;We are a mortgage company with a single location in South Bend, Indiana with around 50 users.&#8221;<\/p>\n<p>&#8220;I used to work at a manufacturing company with around 1,000 employees, disbursed between 20 locations in the major US football cities.<\/p>\n<p><span style=\"color: #ff0000;\">2. Give 1 sentence on the service type\/service name, quantity and the length of time with your experience. Examples:<\/span><\/p>\n<p>&#8220;We&#8217;ve had 20 POTS lines from Efficient Telecom for over 3 years.&#8221;<\/p>\n<p>&#8220;About a year ago, we completed a 1 year trial, using 3 of Big Cloud&#8217;s &#8220;eServer&#8221; cloud VM&#8217;s.&#8221;<\/p>\n<p><span style=\"color: #ff0000;\">3. Write 1 sentence on why you originally chose to use purchase from them. Examples:<\/span><\/p>\n<p>&#8220;We switched our service to them to save money from our previous service provider.&#8221;<\/p>\n<p>&#8220;I inherited this provider and I&#8217;m not sure why they were originally chosen as a good fit.&#8221;<\/p>\n<p><span style=\"color: #ff0000;\">4. Write 1-2 sentences on the specific things you liked, disliked or were indifferent about the service and why that is a big deal. Examples:<\/span><\/p>\n<p>&#8220;The installation went smooth, the service has had zero downtime in 3 years, the bill was exactly what the rep has estimated and I love how I can change the &#8220;point-to&#8221; number for our toll free numbers, in real-time, via their web portal. With our previous telecom provider, I had to call and request toll free changes and it took them 2 weeks to complete the change, which really drove my boss up the wall.&#8221;<\/p>\n<p>&#8220;I love that their customer service is US-based and that the first person who answers the phone is technical because it makes for quick calls and quick fixes. I also really like the feature that allows me to create custom templates for adding new users, that I can pre-arrange with different features for different users types. That saves me a TON of time!<\/p>\n<p>&#8220;They somehow &#8220;lost&#8221; our entire block of 200 DID&#8217;s 3 times during a 3 year period, without explanation. When it happened, it took all our phone service down for at least 24 hours and we lost a countless amount of incoming sales calls. No credit were offered my boss almost fired me for choosing to switch to them.&#8221;<\/p>\n<p>&#8220;We had 2 minor outages in a period of 1 year, which I think is pretty typical of any service provider. Each outage was only 30 minutes or so and the customer service was also pretty average. I had to wait on hold for 5-10 minutes to speak with a non-technical, front-line person, then wait 15 minutes for an engineer to call me back and start troubleshooting. No credits were ever given.&#8221;<\/p>\n<p><span style=\"color: #ff0000;\">5. Write 1 short sentence on the action you took or will be taking as a result of their service. Examples:<\/span><\/p>\n<p>&#8220;I will definitely be renewing the service when the contract comes up in the next 6 months.&#8221;<\/p>\n<p>&#8220;I will definitely be switching service providers when our contract expires.&#8221;<\/p>\n<p>&#8220;Our company switched providers when our contract came up for renewal and we are much happier now with a great provider.&#8221;<\/p>\n<h4>Here are some examples of really awesome reviews posted to <a href=\"http:\/\/www.aerocominc.com\/\" target=\"_blank\">AeroComInc.com<\/a>:<\/h4>\n<blockquote><p><strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/voxox\" target=\"_blank\">VoxOx<\/a><\/span><\/strong><br \/>\nVoxox Hosted VOIP &#8211; 10 Users. I have trusted Voxox for many years and recommended it for service at a globally dispersed distributor in the music industry. The Voxox support team took control and responsibility of the account, communicated well, explained options, and acted expeditiously. Together we accomplished everything in<br \/>\na few days. Now, I can say I&#8217;m satisfied with the results.<br \/>\n-Cfgbowen<\/p>\n<p><strong><a href=\"http:\/\/www.aerocominc.com\/company-profile\/simplesignal\" target=\"_blank\"><span style=\"color: #ff6600;\">SimpleSignal<\/span> <\/a><\/strong><br \/>\nWe have less than 10 users but have been using SimpleSignal&#8217;s hosted VoIP service for over 3 years and are happy with functionality, call quality, reliability and support. I like that they bring in a dedicated T1 circuit to guarantee call quality and I also like the features they offer, such as salesforce integration, mobile integration, Outlook integration, video calling and video conferencing. The only downsides I&#8217;ve experienced is that they do not have a user-friendly way generating call reports. Currently, we have to go into our billing platform and perform several complicated steps to pull a call report, which is a big pain.<br \/>\n-Mike Smith<\/p>\n<p><strong><span style=\"color: #ff6600;\"><a style=\"color: #ff6600;\" href=\"http:\/\/www.aerocominc.com\/company-profile\/verizon-wireless\" target=\"_blank\">Verizon Wireless<\/a><\/span><\/strong><br \/>\nOur business has been utilizing Verizon for employee phones since 2009 when we switched over from Sprint. What a huge difference in quality and coverage. Customer service over the phone is helpful and knowledgeable; however it is sometimes a process when waiting at the store. Cons: If your device is defective or has an issue, they will replace it with a refurb, unless it happens three times. I&#8217;m not sure if this was our account setup or the normal process. Overall &#8211; Great choice in provider!<br \/>\n-Thajer<\/p><\/blockquote>\n<p>So there are your 5 quick steps to writing a knock-you-socks-off &#8220;Insightful&#8221; review. Would you love to see every review written like that? Did I leave anything out?<strong><a href=\"http:\/\/aerocominc.com\/\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9396 alignright\" src=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/How-to-Write-Reviews.jpg\" rel='magnific' alt=\"How-to-Write-Reviews\" width=\"243\" height=\"243\" srcset=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/How-to-Write-Reviews.jpg 300w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/How-to-Write-Reviews-150x150.jpg 150w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/How-to-Write-Reviews-200x200.jpg 200w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/02\/How-to-Write-Reviews-120x120.jpg 120w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<h5>Start writing a quick review on your current providers right now!<\/h5>\n<p>&nbsp;<\/p>\n<h5>Click on the man with pen to start:<\/h5>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you have a review that you&#8217;d like to post on our website but you are somewhat stuck when it comes to translating your thoughts into a something that others will enjoy reading? It&#8217;s not always easy to take your<span class=\"ellipsis\">&hellip;<\/span> <a href=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/5-steps-to-writing-a-great-review\/\"><\/p>\n<div class=\"read-more\">Read more &#8250;<\/div>\n<p><!-- end of .read-more --><\/a><\/p>\n","protected":false},"author":6,"featured_media":9394,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[16],"tags":[332,678,590,592,384,666,591,271],"class_list":["post-9393","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aerocom-news-posts","tag-provider","tag-best-practices","tag-it-pro","tag-network-admin","tag-review","tag-reviews","tag-sys-admin","tag-sysadmin"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Do you have a review that you&#039;d like to post on our website but you are somewhat stuck when it comes to translating your thoughts into a something that others will enjoy reading? 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