{"id":10115,"date":"2019-09-26T07:40:35","date_gmt":"2019-09-26T14:40:35","guid":{"rendered":"https:\/\/www.aerocominc.com\/info\/?p=10115"},"modified":"2019-09-26T07:40:35","modified_gmt":"2019-09-26T14:40:35","slug":"the-best-business-voip-phone-systems-call-park-vs-call-pickup","status":"publish","type":"post","link":"https:\/\/aerocominc-staging.vitalclients.com\/info\/the-best-business-voip-phone-systems-call-park-vs-call-pickup\/","title":{"rendered":"The Best Business VoIP Phone Systems: Call Park vs. Call Pickup"},"content":{"rendered":"<p>Your company is researching <a href=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/tag\/voip\/\" target=\"_blank\">phone systems<\/a>, and one feature you <em>know<\/em> you need is Call Pickup.<\/p>\n<p>Or&#8230; is it called Call Park?<\/p>\n<p>What&#8217;s the difference?<\/p>\n<p>Well, there is a difference and it&#8217;s a big deal, because not all hosted PBX providers offer both. In this short video, AeroCom President, Mike Smith explains each and gives examples.<\/p>\n<p><iframe loading=\"lazy\" title=\"The Best Business VoIP Phone Systems: Call Park vs Pickup\" width=\"550\" height=\"309\" src=\"https:\/\/www.youtube.com\/embed\/EtJDcUlY5hM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>Want to hear Mike&#8217;s recommendations for your company? Click the button below.<\/p>\n<p><script src=\"\/\/static.leadpages.net\/leadboxes\/current\/embed.js\" async=\"\" defer=\"defer\"><\/script><button style=\"background: #f26e22; border-color: #f26e22; border-radius: 20px; color: #ffffff; display: inline-block; vertical-align: middle; padding: 16px 32px; min-width: 192px; border: 1px solid #f26e22; font-size: 1rem; font-family: Helvetica, Arial, sans-serif; text-align: center; outline: 0; line-height: 1; cursor: pointer; -webkit-transition: background 0.3s, color 0.3s, border 0.3s; transition: background 0.3s, color 0.3s, border 0.3s; box-shadow: 0px 2px 5px rgba(0, 0, 0, 0.6);\" data-leadbox-popup=\"144249073f72a2:136337e37f46dc\" data-leadbox-domain=\"aerocominc.lpages.co\">Ask Mike<\/button><\/p>\n<p>&nbsp;<\/p>\n<p><strong>About the\u00a0Host<img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9772 alignleft\" src=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/05\/mikesmith.png\" alt=\"mikesmith\" width=\"88\" height=\"131\" srcset=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/05\/mikesmith.png 181w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2016\/05\/mikesmith-135x200.png 135w\" sizes=\"auto, (max-width: 88px) 100vw, 88px\" \/><\/strong><br \/>\nMike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He\u00a0has been the recipient of numerous business telecommunications industry awards and in 2011, he was honored as one of the\u00a0<a href=\"http:\/\/mydigitalpublication.com\/publication\/index.php?i=68145&amp;m=&amp;l=&amp;p=53&amp;pre=&amp;ver=swf\" target=\"_blank\">top 40<\/a>\u00a0business people in Orange County, CA., under 40 years old. Follow Mike\u00a0on\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/mikesmithaerocom\/\" target=\"_blank\">LinkedIn<\/a>,\u00a0<a href=\"https:\/\/twitter.com\/MikeSmithsBrain\" target=\"_blank\">Twitter<\/a>\u00a0or\u00a0<a href=\"https:\/\/community.spiceworks.com\/people\/mike-aerocominccom?source=navbar-subnav\" target=\"_blank\">SpiceWorks<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>Transcript:<\/h3>\n<p>Your company is looking at purchasing a new phone system and one of the options you&#8217;re considering is a <a href=\"https:\/\/community.spiceworks.com\/how_to\/116753-how-to-shop-hosted-voip-like-a-boss\" target=\"_blank\">hosted phone system<\/a>\u2026 or hosted PBX\u2026 or hosted VoIP, whichever you call it, (it&#8217;s all the same thing).<\/p>\n<p>But one of the things you really want to understand is the difference between a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Call_parking\" target=\"_blank\">Call Park<\/a> feature and a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Call_pickup\" target=\"_blank\">Call Pickup<\/a> feature. And the reason why that&#8217;s important is some service providers offer one and not the other\u2026 or neither.<\/p>\n<p>So if your company is using either of those features today, you really want to make sure you understand what it&#8217;s called <em>and<\/em> how to explain it to a <a href=\"https:\/\/www.aerocominc.com\/search?q=Hosted+VoIP\" target=\"_blank\">service provider<\/a> so that: 1) You don&#8217;t get quotes from a service provider who can&#8217;t offer those features so you&#8217;re wasting some of your time; or 2) Even worse, you install a phone system that doesn&#8217;t have the feature your company needs and you don&#8217;t find out until afterwards.<\/p>\n<p><a href=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2019\/09\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup.jpg\" rel='magnific'><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-10116\" src=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2019\/09\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup.jpg\" alt=\"The Best Business VoIP Phone Systems - Call Park vs. Pickup\" width=\"689\" height=\"391\" srcset=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2019\/09\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup.jpg 689w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2019\/09\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup-300x170.jpg 300w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2019\/09\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup-250x142.jpg 250w, https:\/\/aerocominc-staging.vitalclients.com\/info\/wp-content\/uploads\/2019\/09\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup-600x340.jpg 600w\" sizes=\"auto, (max-width: 689px) 100vw, 689px\" \/><\/a><\/p>\n<p>So let&#8217;s get started. So, Call Park is when an incoming call comes into your business and say, you pick up the phone and it&#8217;s for John, and John is in the warehouse. Well, you can get on the overhead paging system and say, &#8220;Hey John, call on line one,&#8221; and you can put that call on Park, on \u201cline one\u201d and John (from any phone within your company), can walk over and see that phone and hit \u201cline one\u201d and talk to the person. That&#8217;s called Call Park. You&#8217;re <em>parking<\/em> the call until John can pick it up on whatever line it&#8217;s on.<\/p>\n<p>So that&#8217;s different than Call Pickup. Call Pickup sounds very similar but Call Pickup is actually when an incoming call is coming in for John, who\u2019s sitting at another desk (and you can hear the phone ringing), but you know John&#8217;s not sitting there and you want to grab that call because it&#8217;s important. You can actually use a Call Pickup feature to pick up John&#8217;s phone call for him (while you&#8217;re sitting at your desk). That&#8217;s called Call Pickup.<\/p>\n<p>So if your company, again, uses either of those features, make sure you understand what the feature is called and make sure you also explain it to the sales rep you&#8217;re working with, just to make sure they&#8217;re on your same page and they can do that feature functionality for your company through their solution.<\/p>\n<p>So I hope that was helpful. If you have any questions, please feel free to reach out. I talk about this stuff all day long. I love talking shop when it comes to phone systems, and I love talking about it. So give me a call. <a href=\"mailto:AskMike@aerocominc.com\" target=\"_blank\">AskMike@aerocominc.com<\/a> 714-593-0011<\/p>\n<p>I hope you have a great day.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your company is researching phone systems, and one feature you know you need is Call Pickup. Or&#8230; is it called Call Park? What&#8217;s the difference? Well, there is a difference and it&#8217;s a big deal, because not all hosted PBX<span class=\"ellipsis\">&hellip;<\/span> <a href=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/the-best-business-voip-phone-systems-call-park-vs-call-pickup\/\"><\/p>\n<div class=\"read-more\">Read more &#8250;<\/div>\n<p><!-- end of .read-more --><\/a><\/p>\n","protected":false},"author":10,"featured_media":10116,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[32,356],"tags":[215,933,115,380],"class_list":["post-10115","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hosted-pbx","category-mikesmithsbrain","tag-voip","tag-mikesmithsbrain","tag-telecom","tag-video"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"If your company is researching phone systems, it&#039;s important to understand the difference between the Call Park feature and Call Pickup feature.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Mike Smith\"\/>\n\t<meta name=\"google-site-verification\" content=\"aO_HFmuMvJb7ZS9R5iw6Rm_z-S-zgvPi5IoWqNgXZsI\" \/>\n\t<meta name=\"keywords\" content=\"the best business voip,the best hosted pbx,the best hosted voip,what is call park,what is call pickup,call park vs call pickup,hosted voip reviews,hosted pbx reviews,cloud phone system reviews,mike smith aerocom,mikesmithsbrain\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/aerocominc-staging.vitalclients.com\/info\/the-best-business-voip-phone-systems-call-park-vs-call-pickup\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.3\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/aerocominc-staging.vitalclients.com\\\/info\\\/the-best-business-voip-phone-systems-call-park-vs-call-pickup\\\/#article\",\"name\":\"The Best Business VoIP Phone Systems: Call Park vs. Call Pickup\",\"headline\":\"The Best Business VoIP Phone Systems: Call Park vs. Call Pickup\",\"author\":{\"@id\":\"https:\\\/\\\/aerocominc-staging.vitalclients.com\\\/info\\\/author\\\/cameron\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/aerocominc-staging.vitalclients.com\\\/info\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/aerocominc-staging.vitalclients.com\\\/info\\\/wp-content\\\/uploads\\\/2019\\\/09\\\/The-Best-Business-VoIP-Phone-Systems-Call-Park-vs.-Pickup.jpg\",\"width\":689,\"height\":391,\"caption\":\"The Best Business VoIP Phone Systems - 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